Café/Front of House Assistant

Job title:                                 Café / Front of House Assistant

Salary:                                    Under 21: (Currently – £8.60 per hour) increasing to £10.00 per hour from 01st April 2025

Aged 21 and over: (Currently £11.44) increasing to £12.21 from 01st April 2025

Hours:                                    Monday to Sunday, 9am to 5pm

Contract:                              28 hours across 7 days (Flexible shifts)

Location:                                Land of Oak and Iron Heritage Centre, Winlaton Mill, Gateshead

 

Are you passionate about food, hospitality, and making a difference? We are looking for a Cafe / Front of House Assistant to join our wonderful team at our popular café. All profits from our café support the amazing work of Groundwork Northeast and Cumbria Charity, so you’ll be helping contribute to a meaningful cause with every shift!
About Us
Our café is a vibrant, welcoming space where we serve delicious food and drinks to our loyal customers. We pride ourselves on being a close-knit team of friendly and kind individuals who make every customer feel special. The café has become a local favourite, and we’re proud to see so many return customers who value our high-quality service. All the profits from our café go towards supporting the fantastic charity, Groundwork Northeast and Cumbria, which helps improve communities and the environment. The Land of Oak & Iron (landofoakandiron.org.uk)
Key Responsibilities
  • Provide excellent customer service by serving food and drinks
  • Assist with food preparation and kitchen duties
  • Maintain a clean and organized café environment
  • Support the team to ensure high standards of food hygiene and safety
  • Work alongside a friendly team to create a positive and welcoming experience for all customers
What We’re Looking For
  • Ideally availability Monday to Sunday, 9am to 5pm (flexible hours can be discussed)
  • A positive attitude and a customer-focused approach
  • Ability to work efficiently in a fast-paced, busy environment
  • Previous experience in catering or hospitality is a plus, but not essential
  • A team player who enjoys working together to create a welcoming atmosphere
  • Someone who takes pride in their work including being punctual and well presented
  • A flexible and adaptable worker who can support their colleagues and the centre’s needs
Why Join Us?
  • Be part of a supportive, friendly team that truly cares about customers and each other
  • Work in a popular café that is loved by the community
  • Contribute to a meaningful cause by supporting the Groundwork Northeast and Cumbria Charity
  • Gain valuable experience in the catering industry
If you’re passionate about food, love working with people, and want to be part of a team that’s making a real difference, we’d love to hear from you!

Want to apply?

Great. All you need to do is send us your CV with a brief cover letter

Catering Assistant – Job Description

Catering Assistant – Person Specification

All CV’s should be emailed to HR.NorthEast@groundwork.org.uk

We look forward to welcoming you to our team!

For an informal discussion about this role please contact Vanessa Pink, Heritage Centre Manager on 01207 524898. 

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

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