Event: fuel debt – how to identify and support tenants experiencing fuel debt
14 July 2022 | 12:00-13:00 | Free digital session.
Join our next FREE online lunch and learn session by Groundwork’s Green Doctor energy efficiency experts, sharing their expertise from supporting over 60,000 people a year to stay out of fuel poverty.
In this one-hour live webinar, you’ll hear from our Green Doctor money advice experts about their experiences of supporting customers with fuel debt and other financial concerns.
Topics we’ll cover will include:
- What it is, and how to identify if someone is in fuel debt
- The wider health and social implications of being in debt
- What support is out there to help those in crisis deal with their financial issues
- Some simple ways to help your residents tackle their fuel debt issues.
Don’t miss this chance to secure your place.
Learn how to identify and support tenants experiencing duel debt.
This session is free and will be delivered online.
This webinar is for you if you…
- are seeing a rise in your tenants struggling with their finances
- want to learn more about how to support your tenants with budgeting and bills
- are concerned about how to ensure residents don’t end up in fuel debt and unable to afford energy this coming winter
You’ll leave with…
- insight into the coming changes to energy prices and impact on households
- knowledge on what support is available to assist households who are struggling
- strategies to help stop households falling into fuel debt and being unable to afford energy
Meet the experts
Emily Thompson
Director of Climate Change and Fuel Poverty, Groundwork
Emily works across the Northern Groundwork Trusts to support the development of the Green Doctor service, ensuring that our energy advice helps those people most in need.
As well as meeting the needs of people at risk of fuel poverty, Emily has diversified the team to provide technical home assessments including Retrofit Assessment and Coordination to enable Housing Associations and Local Authorities to meet the challenges of decarbonising their housing stock.
Simon Kilshaw
Green Doctor Manager, Groundwork
Simon is the Green Doctor Manager in Yorkshire. His team of advisors support people on energy efficiency, retrofit works and fuel debt.
His recent media appearances include 5 Live, Leeds’ Fever FM and Cornwall’s Chaos TV. He comments on fuel poverty and helping people who are struggling with energy efficiency. Simon regularly works with groups of Housing Officers.
From the blog
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Utility week Consumer vulnerability and debt conference
It was 2020 when I last attended the Consumer Vulnerability conference in person in Birmingham, just prior to the pandemic. Back then I had only just become Director of Fuel Poverty for Groundwork. Our Green Doctor service was busy but in February we were looking forward to a period of ease in our service as…
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Public Policy Exchange’s Conference on Tackling Fuel Poverty: Key messages from the panel
I was very pleased to be asked to present at The Public Policy Exchange’s conference on Tackling Fuel Poverty and to provide a snapshot of the type of support that people are seeking from our Green Doctor service. It was great to listen to the other speakers; they all echoed our concerns about how those…
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Event recording: Fuel Debt – How To Identify And Support Tenants Experiencing Fuel Debt
Listen to our Green Doctor money advice experts about their experiences of supporting customers with fuel debt and other financial concerns. Topics include: What it is, and how to identify if someone is in fuel debt The wider health and social implications of being in debt What support is out there to help those in…
Green Doctor services
Groundwork’s Green Doctors help residents make savings on their energy, water, and money to live more comfortably and reduce their environmental impact.
Learn how we support housing providers support their residents to stay in control of their energy costs and keep warm and well.
Don’t miss this chance to secure your place.
Learn how to identify and support tenants experiencing duel debt.
This session is free and will be delivered online.